Showing posts from August 2015
People and their families who use a range of different health and social care services could in the future learn more about what the quality of care is like across a whole local area as part of a new pilot project being launched by the Care Quality Commission.
Called 'Quality of Care in a Place', CQC has selected Greater Manchester – including a more in-depth look at Salford and Tameside – and North Lincolnshire for a special pilot exercise that will test out how well coordinated health and care services are in local areas.
CQC's Chief Inspector of General Practice and Integrated Care, Professor Steve Field, said:
"One of the most important things we can do as a regulator is to be clear and transparent about the picture of health and social care.
"We already know what an valuable source of information our published reports with ratings are for members of the public. Our new 'Quality of Care in a Place' pilot is really about increasing that level of openness even further by building a picture of what the whole quality of care is like for people living in a particular area – including how well services are co-ordinated.
"As well as identifying any issues that need to be tackled across different organisations and finding out more about health inequalities, we will also use the pilot to highlight examples of good practice that other areas can learn from.
"I'm really pleased we are able to start testing out such an important piece of work that could also tell us more about what impact key issues such as quality of leadership and commissioning have on the quality of care across a local area."
See the CQC website for more information.
The Care Quality Commission (CQC) has signed up to an important campaign to show the health and social care regulator’s commitment to best practice in the use of language when talking or writing about people living with dementia.
“Dementia Words Matter” is a DEEP Guide, written by people with dementia, that sets out the words and descriptions of dementia that we would prefer are avoided.
Chief Executive at CQC, David Behan, said: “Using language like 'a person suffers from dementia' perpetuates fear and stigma and is completely at odds with the aspirations of people living with dementia. They tell our inspectors that they want to live well and be supported to do so.
“CQC has a vital role in making sure that people receive care that is safe, effective, compassionate and high quality. We know how important language is in ensuring that care is respectful and person-centred.
“Sadly, this understanding is not always shared by the media or other organisations. I am pleased that CQC is supporting this campaign. I hope we can encourage others to reflect on the language they use when talking about people with dementia and be more positive.”
The Call to Action is asking organisations to commit to the “three Cs”: Check words and descriptions used in printed materials against the DEEP Guide; Change any words and descriptions that people with dementia have identified as ones to avoid; and Challenge the bad words whenever seen or heard in newspapers, on TV, on websites and in conferences and meetings.
To read more click the link “Dementia Words Matter”.
The Care Quality Commission (CQC) continue to work with their partners to look more closely at issues of safeguarding. CQC have published a statement on safeguarding, which sets out the regulator’s roles and responsibilities for safeguarding and how it carries them out.
This follows the legislative changes and the introduction of the new inspection regime for health and adult social care services in England. CQC have updated their information on how they work with their partners to make sure people are protected from abuse, neglect and maltreatment.
Sally Warren, Deputy Chief Inspector for Adult Social Care and lead on safeguarding at the Care Quality Commission said: "Safeguarding is everyone's business and CQC has an important role to play alongside our partners. People who use services are at the heart of everything we do.
"Our new safeguarding statement provides a timely update about our roles and responsibilities. It underlines the importance of playing our part effectively, keeping people who use services are at the heart of our work, and acting promptly and appropriately to help keep them safe
The statement on CQC’s Roles and Responsibilities for Safeguarding Children and Adults is available on the CQC’s website.
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