Service Development Manager

27/03/2025 09:46 AM By Cherelle McClafferty

Are you ready to make a difference as a Service Development Manager?

We are seeking a highly experienced and passionate and driven Business Development Manager to join our Commercial Team, led by our Commercial Director. This role is critical to ensuring Routes continues to be one of the leading service providers in the North of England.

As the face of Routes within the commissioning landscape, you will represent us across a range of key stakeholders, including Local Authorities and the NHS. Your role will involve staying ahead of developments and strategic directions within the local health and social care systems we operate in, ensuring Routes is well-positioned to adapt and thrive. With your knowledge, values, and expertise, you'll strengthen our presence and influence across the region

Key Responsibilities of This Role:

  • Understanding the local and national health and social care market through research and engagement with Local Authority and the NHS requirements and the current challenges in homecare both complex healthcare and home care
  • Be part of the wider team to develop and implement strategic plans to expand customer base.
  • Undertake prospecting calls to generate sales leads.
  • Identify and pursue new business opportunities.
  • Build and maintain strong relationships with commissioners.
  • Construct and deliver sales proposals to secure new business.
  • Attend sales meetings.
  • Collaborate with the wider team to achieve business objectives.
  • Working closely with our amazing team of Registered and Service Managers, clinicians, case managers, care coordinators and in house recruitment team
  • Supporting projects with the Commercial Director and our Senior Leadership Team
  • Having strong attention to detail, ensuring accuracy in all bid documentation

This could be the start of an incredible journey together, changing lives for people in our community. We look forward to hearing from you!

Your Journey With Routes:

We want to help you flourish in your career - Routes gives you the tools, so you can focus on what truly matters: delivering good care to your community. 
  • Centralised support teams to take a little off your plate and keep things running smoothly. HR, Payroll, Quality and Marketing to name but a few. 
  • Our in-house recruitment team to make sure you have the staff you need. We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use. 
  • Routes Academy, which not only means your workers are highly trained, but both you and your workers have opportunities to progress your careers and develop 
  • Being able to collaborate with our Senior Leadership Team - receiving their support, but also being able to speak up on important matters 
  • We recently rolled out Digital Care Plans, making our operations more efficient 
  • Speaking of digital - we also have our own friendly IT team on hand to help you with any IT struggles or needs 

Huddersfield

Up to £60K

At Routes Healthcare, HOME is where the heart is. Our values of being Heartfelt, Open, Meaningful, and Empowering guide everything we do. We're not just providing care – we're creating connections that transform lives.


Ready to start a career that makes a meaningful difference every single day?

Apply Now

What We're Looking For:

If you think this sounds like the role for you, here's what we're looking for:
  • Minimum of 5 years' experience in a business development or account management role, preferably within the healthcare sector
  • Proven track record of achieving sales targets and growing client accounts
  • Experience in tender writing and bid management processes.
  • Familiarity with the UK healthcare system, particularly in the North of England.
  • Understanding of healthcare commissioning processes and structures.
  • Proficient in CRM systems and Microsoft Office suite.