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Home Care Services
Routes Healthcare

Let's chat about your care needs

We're here to listen and understand how we can help


Are you looking for a helping hand at home?

When life becomes challenging, you deserve care that honours your independence whilst providing the support you need to flourish.


At Routes Healthcare, we understand that every person's care journey is deeply personal. Our experienced team combines clinical excellence with genuine human connection, ensuring your care feels less like a service and more like having trusted family nearby.

Together, we'll create a care plan that's uniquely yours, supporting you to live your life your way, in the place you love most—home.

1

A Warm Conversation

Begin with a friendly chat with our team who'll listen carefully and answer your questions with genuine care.

2

Your Personal Consultation

Meet your local care manager for a complimentary consultation to understand your needs and shape care that fits your life.

3

Care That Feels Like Home

Welcome carefully matched carers who bring expertise and compassion to your home with the kindness you deserve.

We're ready to listen whenever you feel ready to talk – no pressure, just genuine support from people who truly care.

Let's start your care journey together

How we make a difference

We're proud to have built lasting relationships with our clients. Here's what they have to share about their experience with us.

"I would just like to thank you to all the staff that looked after my Dad. They were all amazing. The care that was given was excellent. They were all respectful and empathetic to our situation right up until the very end."

Janine P

Daughter of Client

"These girls were amazing, not only were they professional and did everything for my mam but they also listened to me and my worries and anxiety nothing was too much for them I would and have highly recommended them to everyone I know. I will never forget their patience and kindness."

Julie J

Daughter of Client

"Routes are a fantastic care company i just cannot fault them at all. They are 100 times better than my two previous care companies and I will always recommend Routes Healthcare to everybody who is looking for a care company."

Alan D

Client

"My father recently had to start having care at home. I have dealt with Routes for over a month and I have to say they have been really good. Whenever I call the team they are always so nice and helpful. They always work with me and are always willing to help which is a massive positive."

Dahlia B

Daughter of Client

"I am delighted with the services offered by Routes Healthcare for one of my clients. They have managed to source a capable and enthusiastic team, who are resourceful and supportive to the client and their family. I have no reservations in recommending Routes Healthcare to other case managers."

Case Manager

Anonymous Review

"We have very good care and service with Routes from both the lovely carers and the management. They look after my mum's needs very well including her challenging little dog!! We are very grateful and very pleased with the service. Thank you"

Helen C

Daughter of Client

Here at Routes, home is where the heart is

H

Heartfelt

We create genuine connections through understanding and empathy, taking time to know each person's story and experiences.

O

Open

We believe in being honest, straightforward, and holding ourselves accountable, always listening so we can make a difference.

M

Meaningful

We are driven to make a difference. Whether it's a small gesture or life-changing support, ensuring everyone feels valued and understood.

E

Empowering

We empower people to reach their potential by encouraging independence, building confidence, and creating opportunities to grow.

You canrely on us for quality care at home

Why Choose a CQC Regulated Care Provider?
Why Choose a CQC Regulated Care Provider?Routes HealthcareNon-Regulated Providers
Independent Inspections:

Regular audits by CQC ensure we maintain high standards and deliver on our promises

✓✗
Comprehensive Staff Vetting:

Enhanced DBS checks, thorough interviews, verified references, and robust recruitment processes

✓✗
Professional Development:

Ongoing training, regular supervision, specialist care courses, and career development opportunities

✓✗
Quality Monitoring:

Transparent reporting, regular audits, and collaboration with healthcare partners

✓✗
Your Voice Matters:

Structured feedback processes, regular reviews, and direct communication with CQC

✓✗