Live-in care that feels like family

A trained carer lives in your home, providing support whenever you need it throughout the day and night. They become a friendly, professional presence in your home, helping with everything from morning routines to evening settling.

Our carers work in a carefully planned rota, usually staying for 2-3 weeks at a time before handing over to another carer. This approach helps maintain high-quality care while ensuring our carers are fresh and energetic. During their stay, carers have regular breaks throughout the day and a proper sleep at night, just like any family member would. We also provide additional support during these break periods if needed.

Before care begins, we'll create a detailed care plan that outlines your routines, preferences, and exact support needs, ensuring every carer knows exactly how you like things done.

Most homes are perfectly suitable for live-in care. The main requirement is a private bedroom for your carer and access to basic facilities like a bathroom and kitchen. The room doesn't need to be large or luxurious – just comfortable and private.

We'll carry out a free home assessment to check everything is suitable and suggest any helpful adjustments. This might include simple things like adding grab rails in the bathroom or moving a bed to the ground floor. Our team can guide you through any changes needed and help you arrange them.

Many families find that live-in care actually requires fewer home adaptations than other care options, as you have one-to-one support to help you navigate your home safely.

We have one of the most thorough recruitment and vetting processes in the care sector. All our carers must pass:

• Enhanced DBS (criminal record) checks that are regularly updated
• Detailed reference checks from previous employers
• Face-to-face interviews with our experienced recruitment team
• Skills assessments and practical care scenarios
• Full background and identity verification
• Health and fitness checks

Once selected, every carer completes:

• Comprehensive initial training programme
• Regular skills updates and refresher courses
• Specialist training for specific health conditions
• Regular supervision and competency checks
• Ongoing professional development

We're proud that our thorough approach helps us maintain a team of professional, compassionate carers who provide exceptional care.

Yes, our carers are trained and experienced in supporting various health conditions and medical needs. They can help with:

• Medication management and reminders
• Basic health monitoring (blood pressure, temperature etc.)
• Mobility assistance and preventing falls
• Nutrition and dietary requirements
• Rehabilitation exercises
• Catheter and continence care

For complex medical needs, our carers work alongside district nurses, GPs, and other healthcare professionals as part of your care team. We provide specialist training for specific conditions including:

• Dementia care
• Parkinson's support
• Stroke recovery
• End-of-life care
• Complex mobility needs
• Post-operative care

We can usually arrange live-in care within 1-2 weeks of your initial enquiry. This gives us time to:

• Complete a thorough care assessment
• Create your personalised care plan
• Match you with the right carers
• Arrange any necessary home preparations

For urgent situations, such as hospital discharge or emergency care needs, we can often start care within 24-48 hours. Our team is experienced in arranging quick care starts while maintaining our high quality standards.

Your care needs may change over time, and our service is designed to adapt with you. We:

• Conduct regular care plan reviews
• Listen to feedback from you and your family
• Monitor your wellbeing and progress
• Adjust support levels when needed
• Can increase or decrease care hours flexibly
• Provide additional training to carers if needed

There's no need to worry about being locked into a fixed level of care – we'll adapt our support to match your changing needs, ensuring you always have the right amount of help at the right time.