Complex Care at home that understands your journey
When you're living with complex medical conditions, staying at home shouldn't mean compromising on the specialist care you need. Routes complex care combines clinical expertise with compassionate support, enabling you to receive hospital-level care in the comfort and familiarity of your own home.
We understand that managing complex conditions can feel overwhelming. Our approach brings together skilled professionals who understand your medical needs whilst providing the warmth and understanding that makes all the difference to your daily life.
or call our team on 0333 800 1379
What Is Complex Care?
Complex care is specialised health and social care for individuals with significant medical needs that go beyond traditional home care. It involves managing multiple conditions, treatments, and therapies that require specialist skills, equipment, and trained clinical staff.
Our complex care services allow you to remain in the comfort of your own home while receiving the high-level medical support you need, without requiring hospital stays or residential care.
Receive specialist support whilst remaining in the place that matters most - your home.
Our process starts with a comprehensive assessment where we understand your medical needs, personal preferences, and family situation. We work with your existing medical team to create seamless care plans.
Call our friendly team:
0333 800 1379
Email us directly:
private@routeshealthcare.com
Get in touch with our team
What Makes our Complex Care Care Different?
Heartfelt
Behind every complex condition is a person with their own story and dreams. Our specialist carers understand your medical needs whilst taking time to know who you are as an individual.
Open
We believe in clear communication about your condition, treatment options, and care plans. You'll always understand what's happening and why, with honest discussions about your care journey.
Meaningful
Our complex care home care packages focus on what matters most to you - maintaining independence, spending time with family, or pursuing interests that bring joy to your life despite health challenges.
Empowering
Having a complex condition doesn't mean losing control. We support your choices and independence, providing the medical expertise you need whilst enabling you to live life on your terms.
You're in Safe Hands
When you choose Routes Healthcare, you're placing your trust in people who genuinely understand complex care. We specialise in managing a broad range of clinical interventions and health conditions, ensuring you can live life on your terms whilst receiving the expert support you need.
Every person we support has a dedicated team built around their unique needs. This includes experienced nurses and case managers, each bringing their own areas of expertise. Together, they create truly personalised care that adapts to your individual circumstances and goals.
As TTTI specialists under CQC registration, we bring specialist expertise to the most complex care needs, enabling you to remain safely at home with the clinical support you deserve.
Our Nurse-led Complex Care Teams are clinically trained to specialist support at home:
Our care professionals combine clinical excellence with genuine compassion. They undergo rigorous training and continuous development to ensure they're equipped with both the technical skills and emotional understanding needed to support your complex health journey. We ensure your team stays current with the latest approved interventions and best practices.
- Long-term health conditions (e.g., Multiple Sclerosis, Parkinson’s)
- Oxygen therapy and SATs monitoring
- Nebuliser
- Enteral feeding
- Diabetes
- Cough assist
- Catheter care
- Bladder and bowel management
- Respiratory conditions requiring ventilation or tracheostomy (Airway Management)
- ABI's
- Spinal Cord Injuries
- Neurological disorders (e.g., Epilepsy, MND)
Why Choose Complex Care at Home?
Choosing live-in care is a significant decision, and it's natural to have questions about whether it's the right choice for your situation.
Is Complex Care at Home Safe?
Safety is our absolute priority. Our clinical and quality governance framework ensures all procedures follow best practices and latest guidelines.
Every care professional receives specialist training for your specific conditions, with ongoing competency assessments and clinical supervision. We maintain robust emergency procedures and direct links to medical professionals when needed.
Many people find complex care at home provides better outcomes than institutional care, with reduced infection risk, more consistent attention, and improved emotional wellbeing from staying home.

How we make a difference
We're proud to have built lasting relationships with our clients. Here's what they have to share about their experience with us.