Meeting your complex care needs at your home and within your community
Our complex care services go beyond traditional home care. We offer medical expertise and support that empowers individuals with complex needs to live as independently as possible.
What is complex care?
Complex Care is specialised health and social care services designed for individuals with significant clinical interventions that go beyond traditional home care, offering a higher level of support and clinical interventions to enable the individual to remain at home
Individuals receiving Complex Care services often require additional clinical interventions to support their ability to live at home, particularly when managing conditions that demand substantial clinical oversight due to chronic illness, disabilities, or recovery from serious injuries. This type of care involves the simultaneous management of multiple conditions, treatments, and therapies, frequently necessitating specialized skills, equipment, and a team of trained staff under the supervision of clinicians.
What good care means to us
You're in safe hands
At Routes Healthcare, you’re in capable, experienced, and safe hands. We specialise in managing a broad range of clinical interventions and complex health conditions, ensuring you can live independently while maintaining control over your lifestyle and personal choices.
Every individual will have a dedicated named team, which includes Nurses and Case Managers with diverse areas of expertise. This allows us to provide a truly holistic, personalised service tailored to your individual needs, supported by the appropriate specialists.
Our care professionals undergo rigorous training and are equipped with the skills and compassion needed to manage your complex clinical condition. We will ensure your team, our staff, receive continuous education, supervision, and competency assessments to stay current with the latest approved interventions you have been assessed as requiring.
Our Complex Care Trained staff provide support in areas such as:
Our Complex Care Trained staff provide support in areas such as:
- Long-term health conditions (e.g., Multiple Sclerosis, Parkinson’s)
- Oxygen therapy and SATs monitoring
- Nebuliser
- Enteral feeding
- Diabetes
- Cough assist
- Catheter care
- Bladder and bowel management
- Respiratory conditions requiring ventilation or tracheostomy (Airway Management)
- ABI's
- Spinal Cord Injuries
- Neurological disorders (e.g., Epilepsy, MND)
Key Benefits of working in partnership and placing your trust in Routes Healthcare are:
Person-Centred Care: Our services to you are delivered in a person-centred manner that will respect your independence, dignity, and personal choices.
Care in a Familiar Environment: We provide high-level services in the comfort of your home and community
Specialist Support: Our staff, your team will include specialists from different areas of the health and social care sector, ensuring your care is regularly reviewed, assessed and adapted to meet your changing needs or requirements
Early Intervention Approach: We focus on early intervention and prevention to help you maintain your independence and your quality of life.
Consistent Plan Reviews: Your care plan is regularly updated to align with your evolving needs, goals, and desires.
Multi-Disciplinary Team: You will have access to a dedicated team of healthcare professionals, including Nurses and Case Managers, with a range of expertise.
Robust Governance:Our Clinical and Quality governance framework ensures that all clinical procedures are carried out safely and follow assessed needs, best practices and the latest guidelines.
24/7 Support: We provide round-the-clock care and support for you offering you peace of mind. With operation and Nursing colleagues on call 24/7.
With Routes Healthcare, you are supported by a team that truly cares, providing the expertise and compassion necessary to ensure your well-being every step of the way.
How can we help you?
We understand that arranging complex care can feel overwhelming. Our dedicated team is here to guide you through every step of the process, from initial assessment to ongoing care management. We'll work tirelessly to ensure you receive the specialised care you need while maintaining dignity, comfort, and quality of life at home.
Ready to discuss how we can support your complex care needs? Contact us today for a confidential conversation about how Routes Healthcare can make a difference in your life.
Let's work together to create a complex care plan that brings expert medical support, comfort, and peace of mind to you or your loved one.
