Emergency Care at Home: When Life Changes Suddenly, We're Here
At Routes, we understand that emergencies don't wait for convenient moments. When sudden illness strikes, family carers become unwell, or unexpected hospital discharge happens, you need immediate professional support that genuinely understands the urgency and fear you're facing.
We respond quickly because we know that when you're calling for emergency care, every hour matters. Our experienced teams can often arrange support within hours, bringing stability and expert care when your world feels upside down.
or call our team on 0333 800 1379
When Might You Need Emergency Care at Home?
Sudden health deterioration
When conditions change rapidly and you need immediate professional assessment and support at home rather than hospital admission.
Family carer crisis
When the person providing care becomes unwell, injured, or faces their own emergency, leaving vulnerable people without essential support.
Unexpected hospital discharge
When hospitals discharge patients with minimal notice and you need immediate care arrangements at home.
Care provider failure
When existing care arrangements break down suddenly, leaving you without essential daily support.
Post-emergency stabilisation
After ambulance callouts or minor accidents when you need temporary increased support whilst recovering.
Weekend and holiday emergencies
When crises happen outside normal hours and you can't wait until Monday for care arrangements.
Home Care That Fits Around Your Life
Whether you need a few hours each week or daily support, we'll listen to what matters most and create a care plan that feels right for you and your family.
Call our friendly team:
0333 800 1379
Email us directly:
private@routeshealthcare.com
Get in touch with our team
What Makes Routes Emergency Care at Home Different?
Heartfelt
Our carers approach crisis moments with genuine compassion, providing both practical support and emotional reassurance when you need it most.
Open
We communicate clearly about what's possible, what we can arrange immediately, and realistic timescales. No false promises - just honest guidance during difficult moments.
Meaningful
Emergency care prevents situations from spiralling into crisis. Our rapid response creates breathing space that lets families make thoughtful decisions rather than panicked ones.
Empowering
Even during emergencies, you remain in control of decisions about your care. We provide expert guidance and support whilst ensuring you feel confident about the choices you're making.
What Does Emergency Care Include?
How Quickly Can Emergency Care Start?
- Same day response - Often within 4-6 hours for urgent situations
- 24-hour service- Emergency care can begin any time, day or night
- Immediate assessment- Phone consultation within 30 minutes of your call
- Flexible duration - From single overnight support to several weeks of emergency care
We understand that when you're calling for emergency care, you're often frightened and under enormous pressure. Our rapid response acknowledges this urgency.

How we make a difference
We're proud to have built lasting relationships with our clients. Here's what they have to share about their experience with us.