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Home Care That Truly feels like home

Your home is more than just a place—it's your sanctuary, your story, your independence. That's why our approach to home care goes beyond practical support to create something genuinely heartfelt: care that honours your choices, respects your journey, and enhances the life you want to lead.

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How we can support you with care at home

Our care is shaped around your unique needs, preferences and aspirations. Each service we provide is delivered with genuine warmth and professional expertise, ensuring you receive exactly the right support while maintaining your independence and dignity.

Maintaining Independence

Sometimes a little support makes all the difference to living confidently at home. Our flexible care—from occasional visits to regular support—provides just the right level of assistance while respecting your autonomy and personal routines.

  • Discreet help with challenging daily tasks
  • Support with maintaining community connections
  • Gentle prompts for appointments and routines
  • Adapting care as your needs change

Living with Health Conditions

Managing ongoing health needs shouldn't mean compromising on quality of life. Our specially trained carers bring both expertise and understanding, supporting you to live well.

  • Pre-discharge home assessment
  • Essential safety adaptations
  • Environment preparation
  • Comfort arrangements
  • Personal Care

    Dignified assistance that respects your privacy and preserves your sense of independence. Our compassionate approach ensures you feel comfortable, respected and empowered.

    • Support with bathing and personal hygiene
    • Continence care delivered with absolute dignity
    • Gentle mobility assistance to maintain confidence

    Medication Support

    Peace of mind knowing that your medication needs are managed safely and effectively. Our trained carers ensure you receive the right medication at the right time.

    • Managing medication administration
    • Prescription ordering and collection
    • Clear record-keeping and GP coordination

    Companionship

    Meaningful human connection is essential for wellbeing. Our companionship care creates genuine relationships that bring joy, purpose and social engagement to everyday life.

    • Meaningful conversation and shared interests
    • Support to maintain hobbies and social connections
    • Accompaniment to community activities and appointments
    • Regular visits from carers who become trusted friends

    Household Support

    Comfortable, well-maintained home environment contributes significantly to wellbeing and independence. Our practical household assistance helps keep your home just as you like it.

    • Light housekeeping to maintain living spaces
    • Laundry and fresh bed making
    • Help with shopping for essentials
    • Assistance with pets and plants if needed

    Dementia Care

    Living well with dementia is possible with the right support. Our specially trained carers understand the unique journey of dementia and provide person-centred care that maintains dignity, celebrates abilities and creates meaningful connections.

    • Person-centred care honouring your individual history
    • Familiar routines that create security and comfort
    • Activities tailored to your interests and abilities
    • Focus on your strengths rather than limitations

    Recovering at Home

    Returning home after hospital can feel both welcome and daunting. Our recovery-focused care helps rebuild your confidence and independence at your own pace.

      • Smooth transition from hospital to home
      • Help with following treatment plans
      • Practical support while you rebuild strength
      • Adapting care as your recovery progresses
      professional home care services in your area

      The Routes Difference

      When you welcome Routes Healthcare into your home, you're gaining more than just professional support—you're building a partnership founded on respect, understanding and genuine connection.


      We take the time to truly know you—your preferences, routines, aspirations and concerns. This deeper understanding allows us to provide care that feels natural and uplifting, enhancing your sense of wellbeing while respecting your independence.


      Our approach revolves entirely around you. We adapt to your rhythms, preferences and changing needs, ensuring care that feels less like a service and more like a genuine extension of your support network.

      Home is where our heart is

      Our approach to home care is built on our HOME values—the values that guide everything we do:

      Home Care - Frequently Asked Questions

      What is home care and how does it work?

      Home care provides professional support in your own home, helping you maintain independence and quality of life. Our carers visit at agreed times to assist with personal care, medication, companionship, household tasks, and more. We begin with a friendly conversation to understand your needs, then create a personalised care plan that's completely tailored to you.

      What's the difference between home care and live-in care?

      Home care involves visits at scheduled times throughout the day or week, ranging from 30 minutes to several hours. Live-in care means a dedicated carer lives in your home, providing round-the-clock support while still ensuring you have privacy and independence. We offer both services, helping you choose what best suits your circumstances.

      How quickly can home care be arranged?

      We can often arrange care within 48 hours in urgent situations, though we prefer a bit more time to ensure we fully understand your needs and preferences. Emergency support can sometimes be established on the same day. The most important thing is getting care that's right for you, so we'll work at a pace that feels comfortable while ensuring you're not left without needed support.

      Can care arrangements change if my needs change?

      Absolutely. We understand that needs evolve over time—sometimes gradually, sometimes unexpectedly. Your care plan is a living document that adapts with you. We conduct regular reviews and encourage you to let us know anytime you feel adjustments might help. Our responsive approach means support can flex smoothly whether you need more assistance, different types of support, or eventually less care.

      How much does home care cost?

      Yes, many people are eligible for financial assistance. Options include local authority funding (after a needs assessment), NHS continuing healthcare for those with primary health needs, Attendance Allowance, Personal Independence Payment, and carer's allowance for family members. We can help you understand your eligibility and navigate the application process.

      Can I get financial help to pay for home care?

      Yes, many people are eligible for financial assistance. Options include local authority funding (after a needs assessment), NHS continuing healthcare for those with primary health needs, Attendance Allowance, Personal Independence Payment, and carer's allowance for family members. We can help you understand your eligibility and navigate the application process.

      Let's get you the care you need

      Arranging home care can feel overwhelming, but you don't have to navigate this journey alone. Our friendly team is here to guide you through the process, answer your questions, and provide the support you need every step of the way.


      We'll work with you to create a care plan that brings comfort, dignity, and joy to life at home.

      Ready to explore how we can help? Contact us today for a confidential discussion about your needs and how Routes Healthcare can support you and your loved ones in the comfort of your own home.


      Call us: 0333 800 1379 

      Email: privatecare@routeshealthcare.com 

      ​Person-Centred Care: You're at the heart of everything we do

      At Routes Healthcare, we believe that truly exceptional care starts with you. Our person-centred approach means we tailor our support to fit your unique needs, preferences, and aspirations. Here's how we make that happen:

      Your voice matters

      We listen attentively to understand what's important to you, ensuring your care reflects your personal wishes and goals.

      Community Connection

      We help you stay engaged with your local community, maintaining the social connections that enrich your life.

      Flexible Support

      As your needs change, so does our care. We're always ready to adapt, ensuring you receive the right support at the right time.

      Family Involvement

      We keep your loved ones informed and involved, working together to provide the best possible care.

      With Routes Healthcare, you're not just receiving care – you're partnering with us to create a life that's fulfilling, comfortable, and uniquely yours. Because we believe that when care is truly person-centred, it doesn't just support life – it enhances it.


      ​Care tailor-made for your changing needs

      Life is an unpredictable journey. At Routes Healthcare, we understand that your needs can change - sometimes in the blink of an eye. That's why we offer flexible care options that can be easily adjusted to meet your evolving requirements. From a few hours a week to 24/7 support, we're here when you need us. 

      ​Expert care from healthcare professionals

      Life can throw curveballs, and sometimes they come fast and hard. But you're not alone in facing them. We're right there with you, ready to help in whatever way you need.  You're not just getting care - you're getting a partner who truly 'gets it'. Because when it comes to your health and happiness, we believe you deserve nothing less than the very best.

      What does this mean for you and your loved ones?

      Less worry, more peace of mind

      Fewer falls - more confidence in moving about

      Stronger bonds with family and friends, as you're able to focus on what truly matters