



How we can support you with care at home
Our care is shaped around your unique needs, preferences and aspirations. Each service we provide is delivered with genuine warmth and professional expertise, ensuring you receive exactly the right support while maintaining your independence and dignity.
Our care is shaped around your unique needs, preferences and aspirations. Each service we provide is delivered with genuine warmth and professional expertise, ensuring you receive exactly the right support while maintaining your independence and dignity.
Maintaining Independence
Sometimes a little support makes all the difference to living confidently at home. Our flexible care—from occasional visits to regular support—provides just the right level of assistance while respecting your autonomy and personal routines.
- Discreet help with challenging daily tasks
- Support with maintaining community connections
- Gentle prompts for appointments and routines
- Adapting care as your needs change
Living with Health Conditions
Managing ongoing health needs shouldn't mean compromising on quality of life. Our specially trained carers bring both expertise and understanding, supporting you to live well.
Personal Care
Dignified assistance that respects your privacy and preserves your sense of independence. Our compassionate approach ensures you feel comfortable, respected and empowered.
- Support with bathing and personal hygiene
- Continence care delivered with absolute dignity
- Gentle mobility assistance to maintain confidence
Medication Support
Peace of mind knowing that your medication needs are managed safely and effectively. Our trained carers ensure you receive the right medication at the right time.
- Managing medication administration
- Prescription ordering and collection
- Clear record-keeping and GP coordination
Companionship
Meaningful human connection is essential for wellbeing. Our companionship care creates genuine relationships that bring joy, purpose and social engagement to everyday life.
- Meaningful conversation and shared interests
- Support to maintain hobbies and social connections
- Accompaniment to community activities and appointments
- Regular visits from carers who become trusted friends
Household Support
Comfortable, well-maintained home environment contributes significantly to wellbeing and independence. Our practical household assistance helps keep your home just as you like it.
- Light housekeeping to maintain living spaces
- Laundry and fresh bed making
- Help with shopping for essentials
- Assistance with pets and plants if needed
Dementia Care
Living well with dementia is possible with the right support. Our specially trained carers understand the unique journey of dementia and provide person-centred care that maintains dignity, celebrates abilities and creates meaningful connections.
- Person-centred care honouring your individual history
- Familiar routines that create security and comfort
- Activities tailored to your interests and abilities
- Focus on your strengths rather than limitations
Recovering at Home
Returning home after hospital can feel both welcome and daunting. Our recovery-focused care helps rebuild your confidence and independence at your own pace.
- Smooth transition from hospital to home
- Help with following treatment plans
- Practical support while you rebuild strength
- Adapting care as your recovery progresses

The Routes Difference
The Routes Difference
When you welcome Routes Healthcare into your home, you're gaining more than just professional support—you're building a partnership founded on respect, understanding and genuine connection.
We take the time to truly know you—your preferences, routines, aspirations and concerns. This deeper understanding allows us to provide care that feels natural and uplifting, enhancing your sense of wellbeing while respecting your independence.
Our approach revolves entirely around you. We adapt to your rhythms, preferences and changing needs, ensuring care that feels less like a service and more like a genuine extension of your support network.
Home is where our heart is
Our approach to home care is built on our HOME values—the values that guide everything we do:
Our approach to home care is built on our HOME values—the values that guide everything we do:
Heartfelt
Heartfelt
We create genuine connections through understanding and empathy.
- Taking time to truly know your story and concerns
- Building relationships that go beyond practical support
- Recognising the emotional journey of returning home
- Matching you with care professionals who connect with your personality
- Celebrating your progress with genuine enthusiasm
Open
Open
We believe in honest, straightforward communication and accountability.
- Providing clear information about what to expect
- Being transparent about care options and funding
- Actively listening to your concerns and preferences
- Responding promptly to feedback
- Keeping family members informed with your permission
Meaningful
Meaningful
We're driven to make a genuine difference in your recovery journey.
- Focusing on what matters most to you
- Aligning care with your personal recovery goals
- Supporting activities that bring you joy
- Recognising the importance of small, everyday moments
- Creating care that improves overall wellbeing, not just physical health
Empowering
Empowering
We encourage independence by building confidence and creating opportunities for you to regain control.
- Promoting your abilities rather than focusing on limitations
- Adapting support as you become more independent
- Celebrating recovery milestones, however small
- Teaching techniques for self-management where appropriate
- Creating a balance between support and self-reliance
Home Care - Frequently Asked Questions
Let's get you the care you need
Arranging home care can feel overwhelming, but you don't have to navigate this journey alone. Our friendly team is here to guide you through the process, answer your questions, and provide the support you need every step of the way.
We'll work with you to create a care plan that brings comfort, dignity, and joy to life at home.
Ready to explore how we can help? Contact us today for a confidential discussion about your needs and how Routes Healthcare can support you and your loved ones in the comfort of your own home.
Person-Centred Care: You're at the heart of everything we do
At Routes Healthcare, we believe that truly exceptional care starts with you. Our person-centred approach means we tailor our support to fit your unique needs, preferences, and aspirations. Here's how we make that happen:
With Routes Healthcare, you're not just receiving care – you're partnering with us to create a life that's fulfilling, comfortable, and uniquely yours. Because we believe that when care is truly person-centred, it doesn't just support life – it enhances it.
Care tailor-made for your changing needs
Life is an unpredictable journey. At Routes Healthcare, we understand that your needs can change - sometimes in the blink of an eye. That's why we offer flexible care options that can be easily adjusted to meet your evolving requirements. From a few hours a week to 24/7 support, we're here when you need us.
Expert care from healthcare professionals
Life can throw curveballs, and sometimes they come fast and hard. But you're not alone in facing them. We're right there with you, ready to help in whatever way you need. You're not just getting care - you're getting a partner who truly 'gets it'. Because when it comes to your health and happiness, we believe you deserve nothing less than the very best.
What does this mean for you and your loved ones?
