Hospital to Home: Home Care that supports you to recover at home

professional home care services in your area

The journey home should begin with a sense of confidence, not concern.

When hospital stays end, a new chapter of recovery begins. At Routes Healthcare, we understand this transition isn't just about practical support—it's about restoring your sense of security, dignity and wellbeing in the place you feel most at home.

Bridging the Gap Between Hospital and Home

The prospect of leaving hospital can stir a mix of emotions—relief tinged with uncertainty, hope alongside worry. These feelings are entirely natural when facing questions like:

Will I manage the practical aspects of daily life during recovery?
How will I continue my treatment plan at home?
What if my recovery doesn't follow a straight line?
Who will support my family members as they help me?
How will I regain my confidence and independence?

At Routes Healthcare, we see beyond just the practical aspects of discharge. We understand the emotional journey of returning home and the importance of feeling truly supported every step of the way.

How our home care can support your return home from hospital

Our hospital discharge home care service encompasses everything needed for a safe, comfortable return home. Whether you're looking for hourly care visits, overnight care, or 24-7 live in care service - we're here to help.

Rapid Response

Care arranged within 24 hours of referral

90% of discharge support commencing within a day

Dedicated discharge coordination team

Weekend and bank holiday arrangements

Home Preparation

Pre-discharge home assessment

Essential safety adaptations

Environment preparation

Comfort arrangements

Practical Support

Prescription collection

Essential shopping

Meal preparation

Household tasks

Clinical Coordination

Healthcare professional liaison

Medication management

Treatment plan support

Appointment coordination

Personal Care

Dignified washing and dressing assistance

Mobility support

Continence care

Comfortable positioning

Emotional Reassurance

Compassionate companionship

Confidence rebuilding

Anxiety reduction

Consistent familiar faces

Ongoing Assessment

Regular care plan reviews

Progress monitoring

Support adaptation

Goal-setting

Hospital Discharge Service Options

Care That Adapts to Your Recovery Journey

Everyone's recovery journey is different. Our hospital discharge support adapts to your specific needs:

Short-Term Respite Care

Perfect for: Initial recovery period when support needs may be higher

During those crucial first days or weeks after leaving hospital, our intensive support package provides comprehensive care to help you settle back home and begin your recovery. This can include:

Multiple daily visits
Overnight support if needed
Comprehensive personal care
Complete domestic support
Medication management
Rehabilitation assistance

As your strength and confidence return, we can gradually reduce support, celebrating your increasing independence every step of the way.

Ongoing Regular Visits

Perfect for: Those who need continued support during extended recovery

For longer-term recovery periods, our regular visit packages provide reliable, consistent support that works around your routine:

Scheduled daily or weekly visits
Consistent care professionals
Support with personal care
Assistance with daily living tasks
Medication prompts and management
Rehabilitation exercise support
Companionship and emotional support

Care visits can be adjusted in frequency and duration as your recovery progresses, ensuring you receive just the right amount of support.

Live-in Home Care

Perfect for: Those with complex recovery needs or requiring round-the-clock reassurance

For those with more complex needs or who would benefit from continuous support, our live-in care offers comprehensive, round-the-clock assistance:

Dedicated one-to-one support
24-hour presence in your home
Complete personal care assistance
Medication management
Rehabilitation support
Companionship and emotional reassurance
Peace of mind for family members

Live-in care provides the highest level of support while still enabling you to recover in the comfort and familiar surroundings of your own home.

Bringing You Home - Hospital Discharge Support

Our approach to hospital discharge support is built on our HOME values—the principles that guide everything we do:

Heartfelt

We create genuine connections through understanding and empathy.

Taking time to truly know your story and concerns
Building relationships that go beyond practical support
Recognising the emotional journey of returning home
Matching you with care professionals who connect with your personality
Celebrating your progress with genuine enthusiasm

Open

We believe in honest, straightforward communication and accountability.

Providing clear information about what to expect
Being transparent about care options and funding
Actively listening to your concerns and preferences
Responding promptly to feedback
Keeping family members informed with your permission

Meaningful

We're driven to make a genuine difference in your recovery journey.

Focusing on what matters most to you
Aligning care with your personal recovery goals
Supporting activities that bring you joy
Recognising the importance of small, everyday moments
Creating care that improves overall wellbeing, not just physical health

Empowering

We encourage independence by building confidence and creating opportunities for you to regain control.

Promoting your abilities rather than focusing on limitations
Adapting support as you become more independent
Celebrating recovery milestones, however small
Teaching techniques for self-management where appropriate
Creating a balance between support and self-reliance

Common Hospital Discharge Concerns

Addressing the Questions on Your Mind

"I'm worried about the first night at home from hospital"

The initial transition can feel daunting. Our overnight and live in care services ensures a care professional is with you from the moment you arrive home. We'll be there to help you settle in; preparing meals, ensuring medication is organised, and providing reassurance through those crucial first hours.

"What if I can't manage the stairs or bathroom?"

Before you leave hospital, our assessment team can visit your home to identify potential challenges and arrange appropriate solutions—from equipment installation to rearranging living spaces temporarily. We'll ensure your home is not just accessible but comfortable for your recovery.

"I'm concerned about following my treatment plan correctly"

Our care professionals receive comprehensive training in post-discharge care. They'll help you understand and follow your treatment plan, medication schedule, and exercise regime, coordinating with healthcare professionals to ensure your recovery stays on track.

"What if my recovery takes longer than expected?"

Recovery timelines vary greatly. Our support is completely flexible—we can extend, increase, or adapt your care as needed. Regular reviews ensure your changing needs are reflected in your care plan, with no pressure to reduce support before you're ready.

"I'm worried about becoming dependent on care"

Our approach is always focused on promoting independence. We provide the support you need while encouraging you to do what you can for yourself. As you recover, we'll work with you to gradually reduce dependency, celebrating your increasing capability at every step.

"What if I need more or less help at home?"

Your care needs may change over time, and our service is designed to adapt with you. We:

Conduct regular care plan reviews
Listen to feedback from you and your family
Monitor your wellbeing and progress
Adjust support levels when needed
Can increase or decrease care hours flexibly
Provide additional training to carers if needed

There's no need to worry about being locked into a fixed level of care – we'll adapt our support to match your changing needs, ensuring you always have the right amount of help at the right time.

"How quickly can you arrange home care after discharge?"

We can typically arrange care within 24 hours of referral. In urgent situations, we prioritise hospital discharges and can often provide same-day support. 90% of our hospital discharge care packages commence within 24 hours.

Are you or a loved one in need of additional support at home following a hospital stay? Speak with a member of our team for advice on how we can help

We want to help make your return home from hospital as safe and comfortable as possible, giving you peace of mind about your ongoing care. Our friendly team is here to help you understand your options and find the right care for you or your loved one.

Call us: 0333 800 1379

Email: privatecare@routeshealthcare.com

✓ cqc regulated care ✓ delivering exceptional care for 15+ years ✓ SPECIALLY MATCHED CARE PROFESSIONALS