Home Care
We believe everyone deserves to feel safe in their own home, with care that supports your independence.
If you're someone who believes that every person deserves dignity, respect, and genuine care, we'd love to meet you. Whether you're an experienced carer or considering a career change.
No two days are the same, but every day matters.
CQC Registered
We meet all national care standards and are committed to continuous improvement.
Fully Insured and Vetted
Every carer is thoroughly checked, professionally trained, and committed to our HOME values.
Local Understanding
Our Newcastle team understands the unique aspects of living in this city - from Georgian terraces to modern apartments, from busy streets to quiet suburbs.
24/7 Support
Because care needs don't follow office hours, our support team is available whenever you need us.
Suite 21-23, 7-8 Delta Bank Road, Metro Riverside Park, Gateshead NE11 9DJ
New care enquiries:
Existing care enquiries:
Call our friendly team:
0333 800 1379
Email us directly:
private@routeshealthcare.com
The right support isn't just about meeting needs; it's about preserving the life you love. We listen, we care, and we work alongside you to create personalised support that fits naturally into your world. Whether you're exploring care for yourself or someone precious to you, we're here to help you stay connected to what matters most.
We believe everyone deserves to feel safe in their own home, with care that supports your independence.
A care home alternative, delivering round-the-clock care that nurtures your wellbeing in the comfort of your home.
Compassionate end of life care at home, offering comfort, support and dignity when you need it most.
We're proud to have built lasting relationships with our clients. Here's what they have to share about their experience with us.
Our Newcastle team isn't just professionally trained - they're genuinely caring people who understand how significant this step feels for you and your family. We know that choosing care takes courage, and we're here to make that journey feel right.
We genuinely care about the people we supports. Our carers take time to understand your story, notice when you're having a difficult day, and celebrate the good moments alongside you. This isn't just professional care - it's personal connection.
We believe the best care comes from really listening to you and working together. When you share your concerns, preferences, or worries with us, we take them seriously and adjust how we support you. Open communication helps us understand what's working well and what needs to change.
We focus on the moments and experiences that truly matter to your wellbeing and happiness. Whether it's sharing a cup of tea, enjoying familiar conversations, or simply being there when you need support, we understand that meaningful care comes from genuine human connection.
We believe you should remain in control of your life, your choices, and your daily routines. Our role is to provide support that enables your independence rather than replacing it. We work alongside you to help you live the life you choose in your own home.
We provide home care across Newcastle because we understand that staying in your own community matters. Whether you live in the city centre or surrounding areas, our team is here to support you where you feel most at home.
We serve families throughout:
Our carers live and work in these communities too. We understand the local area, the challenges families face, and what it means to receive care that feels right for your situation. Whether you need support for a few hours or round-the-clock care, we're here to help you stay where you belong.
We're local people providing genuine care to our neighbours in Newcastle. Our team is properly trained and CQC registered, but what families really value is that we treat every person with the respect and warmth we'd want for our own loved ones.
Whether you need someone for a few hours each week or round-the-clock support, we're here to make it possible for you to stay in the home you love. We understand what matters - your independence, your comfort, and your right to live life on your terms.
If you're wondering whether care might help your situation, let's have an honest conversation. No pressure, no complicated sales talk - just a genuine discussion about what support might make a real difference to your daily life.