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End of life care at home: 
​Compassionate support when it matters most

When a loved one is approaching the end of their life journey, having the right support makes all the difference. We're here to walk alongside you, providing care that respects dignity, offers comfort, and supports everyone involved.

How we can support you with care at home

Our end of life care is shaped around your unique needs, preferences and aspirations. Each service we provide is delivered with genuine warmth and professional expertise, ensuring you receive exactly the right support while maintaining your independence and dignity.

Compassionate Comfort Care

During life's most sensitive chapter, maintaining comfort becomes our highest priority. Our dedicated team brings skilled, gentle support that focuses on wellbeing and dignity, allowing precious moments to unfold in peaceful surroundings.

  • Expert pain and symptom management
  • Attentive personal care delivered with dignity
  • Creating a soothing, tranquil environment
  • Adaptable support as needs change
  • Respecting personal wishes and preferences

Coordinated Professional Care

Our approach brings together all the necessary support, creating a seamless team around you. We work closely with healthcare professionals to ensure comprehensive care that addresses every aspect of comfort and wellbeing.

  • Collaboration with GPs and district nurses
  • Medication support and monitoring
  • Liaison with palliative care specialists
  • Continuous communication with all involved
  • Responsive adaptation to changing healthcare needs

Supporting the Whole Family

End-of-life care embraces everyone in the circle of love surrounding your loved one. We're here for the entire family, offering both practical assistance and emotional support during this meaningful time together.

  • Guidance on what to expect and how to help
  • Creating space for important conversations and memories
  • Respite breaks that allow necessary rest
  • Support with practical arrangements
  • Companionship during difficult moments

From Hospital to Home Support

The journey from hospital to home can feel overwhelming during end-of-life care. Our seamless transition service ensures your loved one returns to familiar surroundings with all the necessary support already in place, creating continuity during a sensitive time.

  • Pre-discharge home assessment and preparation
  • Equipment arrangement and setup
  • Medication management systems
  • Coordination with hospital discharge teams
  • Warm welcome home with immediate comfort measures

Honouring Personal Wishes

We believe that life's final chapter should reflect the unique individual at its centre. Our thoughtful care team takes the time to truly understand what matters most, ensuring your loved one's preferences and values guide every aspect of their care journey.

  • Supporting meaningful rituals and traditions
  • Creating space for favourite activities and pastimes
  • Respecting cultural and spiritual practices
  • Helping document precious memories and stories
  • Facilitating important conversations and connections

​What are the benefits of End of Life care at home?  

There's no place like home

There's truly no place like home, especially during life's most challenging moments. Familiar sights, sounds, and smells can be incredibly soothing.  Your loved one can be surrounded by familiar surroundings and beloved belongings, bringing comfort when it's needed most. 

Keeping your family close

Home care means more quality time together. You can be as involved in the care as you want to be, whether that's helping with daily tasks or simply being there to hold a hand. We're here to support you every step of the way, giving you the confidence to make the most of this precious time. 

Personalised care on your terms

Every person is unique, and their care should be too. We take the time to understand not just your loved one's medical needs, but also their personal preferences and routines. Whether it's having tea at a certain time or preferring specific music, we'll make sure their care feels personal and right for them. 

Respecting your privacy

Home is a place where your loved one can truly be themselves. They can wear what they like, see who they want, and follow their own schedule. Our team respects this completely, providing dignified care that helps your loved one feel in control. 

At Routes Healthcare, we're not just caregivers – we're your partners in this journey. We're here to provide the support, expertise, and compassion you need during this challenging time. Let us help you make the most of every moment with your loved one. 


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Our Approach to End-of-Life Care

Our carers bring both professional expertise and genuine compassion to each person we support. We believe in care that feels personal, respectful and warm.

We don't work alone – we partner closely with GPs, district nurses and specialist teams to create a complete circle of care around your loved one.


How We Can Support You

We understand every family's situation is unique, which is why we offer different care options:

  • Live-in Care: A dedicated carer who lives in your loved one's home, providing continuous support and companionship
  • Home Care Visits: Regular visits from our friendly, skilled carers – whether that's for a few hours or multiple times throughout the day

Home is where our heart is

Our approach to home care is built on our HOME values—the values that guide everything we do:

Heartfelt

We create genuine connections through understanding and empathy.

  • Taking time to truly know your story and concerns
  • Building relationships that go beyond practical support
  • Recognising the emotional journey of returning home
  • Matching you with care professionals who connect with your personality

Open

We believe in honest, straightforward communication and accountability.

  • Providing clear information about what to expect
  • Being transparent about care options and funding
  • Actively listening to your concerns and preferences
  • Responding promptly to feedback
  • Keeping family members informed with your permission

Meaningful

We're driven to make a genuine difference in your care journey.

  • Focusing on what matters most to you
  • Aligning care with your personal wishes
  • Recognising the importance of small, everyday moments

Empowering

We encourage independence by building confidence and creating opportunities for you to regain control.

  • Promoting your abilities rather than focusing on limitations
  • Adapting support to your independence
  • Creating a balance between support and self-reliance

End of Life Care - Frequently Asked Questions

Can my loved one really stay at home until the end?

Yes – with the right support, many people can remain in the comfort of home throughout their end-of-life journey. Our care adapts to changing needs, working alongside district nurses and other healthcare professionals to manage symptoms effectively.

From occasional visits to round-the-clock care, we tailor our support to create a safe, comfortable environment where dignity and personal wishes remain at the heart of everything we do.

How do you manage pain and other difficult symptoms at home?

Keeping your loved one comfortable is our absolute priority. Our carers work closely with GPs, district nurses and palliative care specialists to ensure effective symptom management.

We're trained to administer prescribed medications, recognise when symptoms change, and use gentle positioning and environmental adjustments to enhance comfort. Just as importantly, we understand that emotional wellbeing affects physical comfort too, so our holistic approach addresses both.

What kind of support do you provide for family members?

We truly believe that end-of-life care embraces the whole family. Our support includes practical guidance on how you can help, creating opportunities for meaningful time together, and offering respite when you need to rest. 


Many family members tell us that having someone experienced to talk to brings enormous reassurance. We're here to answer questions, provide information about what to expect, and simply listen when you need to share your feelings.

How quickly can care begin?

We understand that end-of-life care needs can arise urgently. Once you contact us, we'll arrange a conversation as soon as possible – often within 24 hours. In many cases, we can begin providing care within 24-48 hours, sometimes even more quickly in urgent situations.

Our priority is ensuring your loved one receives the support they need without unnecessary delays.

What training do your end-of-life carers have?

Our carers receive specialised training in end-of-life care that goes beyond physical support to embrace the emotional and spiritual dimensions of this journey. This includes pain and symptom management, recognising changing needs, communication skills, and supporting families through grief.

Just as importantly, we carefully select carers who bring natural compassion, emotional resilience and genuine warmth to this profound work.

Taking the Next Step

If you're considering end-of-life care options for a loved one, we're here to help you navigate this challenging time with sensitivity and professionalism. Contact us for a confidential conversation about how we can support your family with compassionate end-of-life care.

Email: privatecare@routeshealthcare.com 

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Established in 2009, Routes Healthcare are a clinically-led provider of high-quality Health & Social Care. We pride ourselves on bringing personalised, specialist services to people in their own homes and communities.


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Head Office:  Fernbank House Springwood Way, Tytherington Business Park, Tytherington, Bollington, Macclesfield, SK10 2XA