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Legal

Legal Information

At Routes Healthcare, we believe in transparency and accountability. Here you'll find our key policies and legal information, demonstrating our commitment to the highest standards of care and business practice.


We operate with openness and integrity in everything we do. Our policies reflect both our legal obligations and our HOME values: Heartfelt, Open, Meaningful, and Empowering care.

Key Policies & Information

Access our essential policies and information here. These documents outline how we operate, protect your information, and maintain the exceptional standards you expect from Routes Healthcare.

Local Offices & CQC Registrations

Find your local hub

Home Care in Blackpool

Our dedicated Blackpool team delivers exceptional care throughout the Fylde Coast area, including Lytham St Annes, Fleetwood, Cleveleys, Thornton, and Westby.

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Unit 5, Metropolitan Business Park
Metropolitan Drive
Blackpool FY3 9LT

CQC Rating

Home Care in Preston

Our Preston team provides personalised care services across central Lancashire, including Preston City Centre, Fulwood, Ribbleton, Ashton-on-Ribble and Penwortham.

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Office F1
Preston Technology Centre
Marsh Ln
Preston, PR1 8UQ

CQC Rating

Home Care in Burnley

Our Burnley team provides exceptional care services throughout East Lancashire, including Burnley, Padiham, Nelson, Colne, and surrounding areas.

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Office B16
Northbridge House
Empire Way
Burnley, BB10 1PD

CQC Rating

Home Care in Newcastle

Our Newcastle team offers dedicated care services throughout Newcastle upon Tyne, Gateshead, North Tyneside, and the surrounding Tyne and Wear region.

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Suite 21-23
7-8 Delta Bank Road
Metro Riverside Park
Gateshead, NE11 9DJ

CQC Rating

Home Care in Manchester

Our Manchester team delivers quality care across Greater Manchester, including City Centre, Didsbury, Chorlton, Rusholme, and Fallowfield areas.

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The Forum
Windmill Ln
Denton,
Manchester, M34 3QS

CQC Rating

Home Care in Kirklees

Our Kirklees team provides compassionate care across Huddersfield, Dewsbury, Batley, Holmfirth and surrounding areas in West Yorkshire.

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Independence House
Holly Bank Rd
Prince Royd
Huddersfield, HD3 3HN

CQC Rating

Home Care in Rochdale

Our Rochdale team provides personalised care across Rochdale, Heywood, Middleton, Littleborough and the surrounding areas with a focus on maintaining independence.

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Cedar House
Sandbrook Business Park
Rochdale, OL11 1LQ

CQC Rating

Home Care in Sunderland

Our Sunderland team delivers quality care services throughout Sunderland, Washington, Houghton-le-Spring and surrounding areas with a focus on person-centred support.

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Suite 001 Ground Floor, Doxford Works,
Admiral Way, Doxford International Business Park,
Sunderland, SR3 3XW

CQC Rating

Complex Care in Merseyside

Our dedicated Merseyside team specialises in complex care services across Liverpool, Wirral, Sefton, Knowsley and St Helens, supporting individuals with higher-level clinical needs in the comfort of their own homes.

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4 to 6, Newhall Campus
5 Blackthorne Cottage, Offices
Longmoor Ln, Liverpool
L10 1LD

CQC Rating

Home Care in Wirral

Our Wirral team provides compassionate care services across the Wirral Peninsula, including Birkenhead, Wallasey, Heswall, and West Kirby areas.

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S2, Gateway House
New Chester Road
Bromborough
Wirral, CH62 3NX

CQC Rating

Here at Routes, home is where the heart is

H

Heartfelt

We create genuine connections through understanding and empathy, taking time to know each person's story and experiences.

O

Open

We believe in being honest, straightforward, and holding ourselves accountable, always listening so we can make a difference.

M

Meaningful

We are driven to make a difference. Whether it's a small gesture or life-changing support, ensuring everyone feels valued and understood.

E

Empowering

We empower people to reach their potential by encouraging independence, building confidence, and creating opportunities to grow.