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Delivering Complex Care Services across North East  & Yorkshire

We're passionate about delivering outstanding complex care services throughout the North East and Yorkshire. Our dedicated team of specialists provides compassionate, personalised support for individuals with complex medical needs, ensuring they receive top-quality care in the comfort of their own homes.


Call North East 0333 800 1378
Call Yorkshire 0333 800 1385
complexnortheast@routeshealthcare.com
complexyorkshire@routeshealthcare.com

Get in touch  with our local Complex Care team

Bringing Complex Care services to your doorstep, within the North East & Yorkshire region.

At Routes Healthcare, we understand that each person's needs are unique. We're here to make sure you get the care you need right in the comfort of your own home. Whether you need round-the-clock support or just a few hours of assistance each week, our healthcare professionals across the North East and Yorkshire regions are here to help.

If you have any questions, need more information, get in touch with a member of our friendly team today. We'll be able to share with you how Routes Healthcare can provide complex care for you or a loved one.

Suite 21-23, 7-8 Delta Bank Road, Metro Riverside Park, Gateshead NE11 9DJ

Key Contact: Michelle Bulman, Service Manager

Looking for Complex care in  the North East?

  • Newcastle upon Tyne and Gateshead: We provide care throughout Newcastle, Gateshead and surrounding areas like Gosforth, Jesmond, Low Fell, Whitley Bay and Tynemouth
  • Darlington: We deliver care in Darlington town centre and surrounding villages like Hurworth and Middleton St. George
  • Middlesbrough and Teesside:gh and Teesside: Our care extends across Middlesbrough and surrounding areas like Stockton-on-Tees, Redcar, Yarm and Guisborough
  • Durham: We support residents in Durham and nearby areas such as Chester-le-Street, Spennymoor and rural communities in County Durham
  • Sunderland: Our services cover Sunderland and nearby communities like Washington, Houghton-le-Spring, Seaburn and Roker

Looking for Complex care in Yorkshire?

  • Leeds: Our care covers Leeds and surrounding areas like Roundhay, Horsforth Morley, Wetherby and Otleydge
  • Sheffield: We support residents across Sheffield and nearby areas including Ecclesall, Hillsborough, Dore, Rotherham and Stocksbridge
  • York: Our services extend throughout York surrounding plaxes like Bishopthorpe, Skelton Tadcaster and Pocklington
  • Bradford and Keighley: We provide complex care across Bradford and Keighley, and also nearby towns like Bingley and Ilkley
  • Hull and East: Riding Our care reaches Hull, nearby towns like Beverley and Bridlington, and rural communities across the East Riding of Yorkshire
  • Huddersfield and Kirklees: We deliver complex care services throughout Huddersfield, and other towns in Kirklees like Dewsbury and Batley 
  • Harrogate and North Yorkshire: Our services cover Harrogate and the wider region, along with nearby towns like Knaresborough and Ripon

What Complex Care Services  do Routes Healthcare Provide?                                      

We can safely manage a wide range of clinical interventions and complex health conditions along with your other needs, for an independent life where you have control over your lifestyle and personal choices. 

Our Complex Care teams are fully trained to deliver care in areas such as:

  • Long-term health conditions (e.g., Multiple Sclerosis, Parkinson's disease) 

  • Neurological disorders (e.g., Epilepsy, Motor Neurone Disease) 

  • Spinal cord injuries 

  • Acquired brain injuries 

  • Respiratory conditions requiring ventilation or tracheostomy 

  • Bladder and bowel management 

  • Bladder and bowel management 

  • Catheter care 

  • Cough assist 

  • Diabetes management 

  • Enteral feeding 

  • Nebuliser 

  • Oxygen Therapy and SATs monitoring 

  • Specialist medication techniques 

Why choose Routes Healthcare for Complex Care?

Highly Qualified Professionals: Our team includes nurses and care specialists trained in complex care.


Dedicated Care Team: Each person receives a designated care team including access to Nurses and Case Managers


Person-Centred Approach: We develop individualised care plans tailored to each client's specific needs and preferences.

24/7 Support: Complex needs don't follow a schedule, and neither do we. We're here around the clock.

Cutting-Edge Care: We stay updated with the latest advancements in complex care to provide the best possible support.

CQC Registered: We meet and exceed national care standards, including Treatment of Disease Disorder and Injury (TDDI)