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Helping you feel a little more
at home in your own home

Taking that first step towards care can feel overwhelming. You deserve more than just professional support - you deserve genuine warmth, companionship, and care that brings joy to your days. Our team doesn't just provide services; we become part of your world, sharing laughter, understanding your needs, and offering the kind of friendship that makes all the difference.

or call our team on 0333 800 1379 

Care at Home - How can we help you?

The right support isn't just about meeting needs; it's about preserving the life you love. We listen, we care, and we work alongside you to create personalised support that fits naturally into your world. Whether you're exploring care for yourself or someone precious to you, we're here to help you stay connected to what matters most.


1

A Warm Conversation

Begin with a friendly chat with our team who'll listen carefully and answer your questions with genuine care.

2

Your Personal Consultation

Meet your local care manager for a complimentary consultation to understand your needs and shape care that fits your life.

3

Care That Feels Like Home

Welcome carefully matched carers who bring expertise and compassion to your home with the kindness you deserve.

We're ready to listen whenever you feel ready to talk – no pressure, just genuine support from people who truly care.

Let's start your care journey together
Trusted home care provider partnered with lottie
Trusted home care provider found on Autumna

How we make a difference

We're proud to have built lasting relationships with our clients. Here's what they have to share about their experience with us.

"I would just like to thank you to all the staff that looked after my Dad. They were all amazing. The care that was given was excellent. They were all respectful and empathetic to our situation right up until the very end."

Janine P

Daughter of Client

"These girls were amazing, not only were they professional and did everything for my mam but they also listened to me and my worries and anxiety nothing was too much for them I would and have highly recommended them to everyone I know. I will never forget their patience and kindness."

Julie J

Daughter of Client

"Routes are a fantastic care company i just cannot fault them at all. They are 100 times better than my two previous care companies and I will always recommend Routes Healthcare to everybody who is looking for a care company."

Alan D

Client

"My father recently had to start having care at home. I have dealt with Routes for over a month and I have to say they have been really good. Whenever I call the team they are always so nice and helpful. They always work with me and are always willing to help which is a massive positive."

Dahlia B

Daughter of Client

"I am delighted with the services offered by Routes Healthcare for one of my clients. They have managed to source a capable and enthusiastic team, who are resourceful and supportive to the client and their family. I have no reservations in recommending Routes Healthcare to other case managers."

Case Manager

Anonymous Review

"We have very good care and service with Routes from both the lovely carers and the management. They look after my mum's needs very well including her challenging little dog!! We are very grateful and very pleased with the service. Thank you"

Helen C

Daughter of Client

Our commitment to quality means you're in safe hands

When you choose Routes, you're choosing people who genuinely care about getting it right. Our teams aren't just trained - they're passionate about this work. Every carer is supported by qualified nurses and managers who know your situation personally. We notice the details that matter, respond quickly when things change, and stay connected 24/7 because real care doesn't follow office hours.


What families tell us makes the difference is how we blend professional expertise with genuine human warmth. Yes, we meet all the regulations and training standards, but we also remember how you like your tea and notice when you're having a tough day. Our managers aren't distant figures - they visit regularly, listen carefully, and ensure your care plan truly reflects what matters to you. You're not just getting a service; you're gaining a team that's genuinely invested in your wellbeing.

Quality care at Routes Healthcare

Here at Routes, home is where the heart is

H

Heartfelt

We create genuine connections through understanding and empathy, taking time to know each person's story and experiences.

O

Open

We believe in being honest, straightforward, and holding ourselves accountable, always listening so we can make a difference.

M

Meaningful

We are driven to make a difference. Whether it's a small gesture or life-changing support, ensuring everyone feels valued and understood.

E

Empowering

We empower people to reach their potential by encouraging independence, building confidence, and creating opportunities to grow.

Find your local hub

Home Care in Blackpool

Our dedicated Blackpool team delivers exceptional care throughout the Fylde Coast area, including Lytham St Annes, Fleetwood, Cleveleys, Thornton, and Westby.

Visit Us

Unit 5, Metropolitan Business Park
Metropolitan Drive
Blackpool FY3 9LT

CQC Rating

Home Care in Preston

Our Preston team provides personalised care services across central Lancashire, including Preston City Centre, Fulwood, Ribbleton, Ashton-on-Ribble and Penwortham.

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Office F1
Preston Technology Centre
Marsh Ln
Preston, PR1 8UQ

CQC Rating

Home Care in Burnley

Our Burnley team provides exceptional care services throughout East Lancashire, including Burnley, Padiham, Nelson, Colne, and surrounding areas.

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Office B16
Northbridge House
Empire Way
Burnley, BB10 1PD

CQC Rating

Home Care in Newcastle

Our Newcastle team offers dedicated care services throughout Newcastle upon Tyne, Gateshead, North Tyneside, and the surrounding Tyne and Wear region.

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Suite 21-23
7-8 Delta Bank Road
Metro Riverside Park
Gateshead, NE11 9DJ

CQC Rating

Home Care in Manchester

Our Manchester team delivers quality care across Greater Manchester, including City Centre, Didsbury, Chorlton, Rusholme, and Fallowfield areas.

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The Forum
Windmill Ln
Denton,
Manchester, M34 3QS

CQC Rating

Home Care in Kirklees

Our Kirklees team provides compassionate care across Huddersfield, Dewsbury, Batley, Holmfirth and surrounding areas in West Yorkshire.

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Independence House
Holly Bank Rd
Prince Royd
Huddersfield, HD3 3HN

CQC Rating

Home Care in Rochdale

Our Rochdale team provides personalised care across Rochdale, Heywood, Middleton, Littleborough and the surrounding areas with a focus on maintaining independence.

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Cedar House
Sandbrook Business Park
Rochdale, OL11 1LQ

CQC Rating

Home Care in Sunderland

Our Sunderland team delivers quality care services throughout Sunderland, Washington, Houghton-le-Spring and surrounding areas with a focus on person-centred support.

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Suite 001 Ground Floor, Doxford Works,
Admiral Way, Doxford International Business Park,
Sunderland, SR3 3XW

CQC Rating

Complex Care in Merseyside

Our dedicated Merseyside team specialises in complex care services across Liverpool, Wirral, Sefton, Knowsley and St Helens, supporting individuals with higher-level clinical needs in the comfort of their own homes.

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4 to 6, Newhall Campus
5 Blackthorne Cottage, Offices
Longmoor Ln, Liverpool
L10 1LD

CQC Rating

Home Care in Wirral

Our Wirral team provides compassionate care services across the Wirral Peninsula, including Birkenhead, Wallasey, Heswall, and West Kirby areas.

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S2, Gateway House
New Chester Road
Bromborough
Wirral, CH62 3NX

CQC Rating

Help and guidance

More Help & Guidance

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