This weeks marks a truly special moment here at Routes Healthcare. We're absolutely thrilled to announce that Danielle Brown from our Blackpool Hub has become the first-ever winner of our Hearts of our HOME quarterly award.
The Hearts of Our HOME
- Heartfelt: Showing genuine compassion and care
- Open: Communicating honestly and embracing transparency
- Meaningful: Making a real difference that truly matters
- Empowering: Supporting others to reach their potential
These incredible people are given shoutouts for their amazing dedication, and every nomination goes into our quarterly draw, where one lucky winner receives a £200 bonus.

Why Danielle Embodies Our HOME Values
Danielle's nomination perfectly captures what Heartfelt care truly means.
"Danielle truly deserves recognition for her exceptional caregiving skills. She consistently goes above and beyond in providing the highest level of care to those she looks after. Danielle demonstrates genuine compassion, attention to detail, and a strong commitment to her clients' well-being. Her ability to build meaningful relationships with both the individuals she cares for and their families is remarkable."
But it doesn't stop there. The nomination continues with a story that showcases Danielle's incredible attention to detail:
"Furthermore, Danielle's keen observation skills have proven invaluable. When she noticed a blemish on [client's] arm that others might have overlooked, she acted quickly, prompting him to seek medical attention. This proactive approach led to the discovery of a cancerous growth, which was removed thanks to Danielle's careful attention. This incident alone showcases her ability to notice even the smallest details, making a life-saving difference for [client]."

The Heartfelt Impact
What truly sets Danielle apart is how she's maintained her exceptional standards during challenging times. Danielle has recently faced some personal hardships, yet she has managed to remain incredibly professional and compassionate in her work. Despite these challenges, she continues to provide exceptional care to all her clients without allowing her personal circumstances to affect her performance.
Danielle's ability to maintain a high standard of care, even in the face of adversity, speaks to her strength, dedication, and resilience. Her unwavering commitment to her clients, coupled with her kindness and attentiveness, makes her a true example of exceptional caregiving.
Stories like Danielle's remind us why we do what we do. Her dedication to Heather, ensuring she stays clean, receives proper nourishment, and feels comfortable, shows the profound impact of truly caring for someone. And her vigilance with Brian - literally making a life-saving difference - demonstrates the incredible value of having carers who genuinely notice and act.